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About ISO:

The ISO 9000 series of standards represent an international consensus on good management practices that apply to any industry or organization, whether manufacturing or service-based. The primary aim of the standards is to supply guidelines on what constitutes an effective quality management system that can serve as the framework for continuous improvement.

Whether ISO 9000 compliance is driven by customer demand or marketplace trends, the ultimate goal is to build a quality management system that will support continuous improvement as well as integration with other business processes or regulatory requirements.

ISO 9000 is a family of standards for quality management systems. ISO 9000 is maintained by ISO, the International Organization for Standardization and is administered by accreditation and certification bodies. Some of the requirements in ISO 9001 (which is one of the standards in the ISO 9000 family) include

	A set of procedures that cover all key processes in the business
	Monitoring processes to ensure they are effective
	keeping adequate records
	Checking output for defects, with appropriate and corrective action where necessary
	Regularly reviewing individual processes and the quality system itself for effectiveness
	Facilitating continual improvement
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  Benefits of ISO 9000